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JERZ442 Shipping Policy Last updated: July 7, 2026

1. Order Processing Time

All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.

You will receive an email confirmation with tracking information once your order has been shipped.

2. Shipping Zones & Estimated Delivery Times

Zone Estimated Delivery Notes
Greater Montréal (same-day eligible) Same day or 1-2 business days See Section 3 below
Canada 3–7 business days Free shipping available on qualifying orders
United States 5–10 business days Subject to customs procedures
Europe 7–14 business days Customs & duties may apply
Rest of World 10–21 business days Customs & duties may apply

Delivery times are estimates and not guaranteed. Delays may occur due to carrier issues, customs processing, or other factors outside our control.

3. Same-Day Delivery - Greater Montréal Area

We offer same-day delivery for customers located in the Greater Montréal area, including Montréal, Laval, and the South Shore (Longueuil, Brossard, Boucherville).

  • Orders placed before 12:00 PM (noon) EST, everyday of the week, qualify for same-day delivery.
  • Orders placed after the cutoff will be delivered the next business day, unless we are still able to deliver it.
  • Same-day delivery fee: $14,99 CAD, free on orders of $150 CAD or more.
  • Availability is determined automatically at checkout based on your postal code.

4. Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the weight of your order. Final shipping rates, including same-day delivery eligibility, are displayed before payment is confirmed.

Free shipping thresholds, if applicable, will be displayed on the website at the time of purchase.

5. International Shipping - Customs & Duties

Jerz442 ships worldwide from Montréal, Canada. International orders may be subject to customs duties, taxes, and import fees imposed by the destination country.

  • These fees are the sole responsibility of the customer.
  • We have no control over customs processes or additional charges.
  • We recommend checking your local customs regulations before placing an order.
  • Customs delays are outside our control and not grounds for refund.

6. Order Tracking

Once your order is shipped, you will receive a tracking number by email. You can track your order at any time through:

  • The tracking link in your shipping confirmation email
  • The carrier's website directly using your tracking number

7. Incorrect Shipping Address

Please ensure your shipping address is correct before completing your order. Jerz442 is not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error, contact us immediately at contact@jerz442.com — we will do our best to correct it before shipment.

8. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at contact@jerz442.com within 14 days of the expected delivery date. We will work with the carrier to resolve the issue. Please include your order number and photos of any damage.

9. Contact